In accordance with the provisions of Articles 6-III and 19 of the Law for Confidence in the French Digital Economy.
The director of the publication of the site www.merletdance.com is Mr. Pierre LASSENNE, in his capacity as President of SAS DANSE AZUR and whose registered office is located at 1, Ancienne nationale 141 – Le Breuil – 87430 VERNEUIL SUR VIENNE.
Phone : (+33) 5 55 70 32 17
COMPANY SIRET : 39293772800039
E-mail : email@example.com
The purpose of this notice is to define the terms and conditions under which DANSE AZUR makes its website www.merletdance.com available to internet users and the conditions under which internet users access and use this website. Any connection to the website www.merletdance.com is subject to compliance with this legal notice that DANSE AZUR reserves the right to modify or update at any time. Access to and use of the website www.merletdance.com automatically binds to this legal notice. If you do not agree with the clauses set out below, you are advised not to use this website.
DANSE AZUR strives to keep the website accessible, without being bound by any obligation to do so. It is specified that for maintenance purposes, updating, and for any other reason including technical order, access to the website may be interrupted. DANSE AZUR is in no way responsible for these interruptions and the consequences that may result for the internet user. In addition, the publisher of the website cannot guarantee the accuracy of the information disseminated on it. DANSE AZUR cannot be held liable for any inconvenience or damage inherent in the use of the Internet, in particular a break in service, an external intrusion, or the presence of computer viruses.
Consequently, the user acknowledges using this information under his exclusive responsibility.
The characteristics of the products on sale are presented in the “e-shop” section of our site. DANSE AZUR describes the products sold on www.merletdance.com with the greatest accuracy. However, DANSE AZUR cannot be held liable in the event of non-performance of its obligations due to unforeseeable circumstances or due to a third party or in the case of force majeure as defined by French case law. The photographs are not contractual. The responsibility of the company DANSE AZUR can not be engaged if errors have been introduced. All texts and images presented on the website of the company DANSE AZUR are reserved, for the whole world, under copyright and intellectual property rights; their reproduction, even partial, is strictly prohibited.
The products are available for purchase until the stock is exhausted. If a product becomes unavailable, the customer will be informed of this unavailability, as soon as possible, by e-mail or post.
The “e-shop” section of our site indicates the prices in euros all taxes included, excluding shipping costs. The amount of VAT, applied according to the country of purchase, is specified when a product is selected by the customer and the shipping costs appear on the screen at the end of the selection of the different products by the customer.
The company DANSE AZUR reserves the right to modify its prices at any time, but the products ordered are invoiced at the price in force at the time of registration of the order.
Prices include any discounts and rebates that the company DANSE AZUR may eventually grant.
No discount will be granted in case of advance payment.
The customer validates their order when they activate the link “Confirm your order” at the bottom of the page “Order Summary” after accepting these conditions of sale. Before this validation, the customer is asked to check each of the elements of their order; this allows you to correct any errors.
The company DANSE AZUR confirms the order by email; this information includes all order details and the customer’s right of withdrawal.
The data recorded by the company DANSE AZUR constitutes proof of the contents and date of the order. It is archived by the company DANSE AZUR under legal conditions applicable; the customer can access this archive by contacting Customer Service on 05 55 70 32 17 or by e-mail firstname.lastname@example.org
We accept debit card, credit card or PayPal. When registering the order, the buyer will have to pay the full amount of the invoice.
In case of late payment, late payment penalties will apply corresponding to the legal rate + 10% applied on the total amount of the overdue invoice including VAT. A fee of € 40 is due to the creditor for recovery costs, in the case of any delay in payment.
We offer several delivery options.
The delivery service times indicated below are not guaranteed during certain periods of high activity, such as sales periods, and for tailor-made products and free gifts requested without an order.
Any free gifts without an order will only be delivered to your merlet home reseller partner store in 8 to 18 days from shipment.
In case of non-compliant delivery, you can send us a registered mail with acknowledgment of receipt indicating:
If the repayment deadline is not respected, the customer can even claim the sums due plus interest at the legal interest rate.
11.1. Exercise of the right of withdrawal
You have a right of withdrawal from the legal period of fourteen (14) calendar days from the date of receipt or withdrawal of your order. During these periods, You will be able to return the undamaged products, in their original packaging with the labels attached, without having to justify any reasons, nor to pay any penalty. In case of damaged products received, the procedure in Article 7.3 will apply. All Products may be subject to withdrawal, except those excluded by law in Article L221-28 of the Consumer Code, for example products that have been personalized on your request, tailor-made products (not in the e-shop catalog), products that have been modified (e.g., ribbons sewn on pointe shoes), unsealed and that cannot be returned for hygiene reasons (e.g., tights).
Returned Products must be intact and in new condition. To facilitate the return of your products and excer, they must be equipped with their accessories. To exercise your right of withdrawal, you can use the form below or e-mail us at email@example.com
DANSE AZUR will acknowledge receipt of your withdrawal, by email.
We hereby inform you of our withdrawal from the sales contract below:
Date of receipt:
You must then return the Products to DANSE AZUR, at the latest within fourteen (14) days of your withdrawal to the following address: DANSE AZUR, 1, Ancienne nationale 141 – Le Breuil – 87430 VERNEUIL SUR VIENNE. The return costs are at your expense (with the exception of a defective Product upon receipt, or an error of DANSE AZUR when sending the Product).
DANSE AZUR will refund all the sums paid within 4 weeks from the date of receipt of the Product that you have sent us to the above address. DANSE AZUR will refund the returned Products, subject to compliance with the conditions mentioned above, as well as the delivery costs paid when ordering (excluding return costs that are at your expense except defective product). If you do not return your entire order and keep one or more Products ordered, the delivery costs will not be refunded. Refunds will be made via the means of payment used when ordering. For any other means of payment or in case of failure or impossibility to refund, the refund will be made by check sent to the billing address.
You also have the possibility to request an exchange, within the period of fourteen (14) days from receipt of the Product. You can return the Product to be exchanged to DANSE AZUR by post. We recommend that you opt for tracking. As a reminder, the return shipping costs are at your expense.
11.4. Return of non compliant products
DANSE AZUR advises you to check the Product at the time of its delivery and in the event that the delivered Product is non-compliant (Product error, defective, damaged or incomplete Product), to make written reservations at the latest within three (3) days following this delivery, with the carrier or DANSE AZUR. In any case, the provisions set out in Article 12 our legal guarantees will apply. Thus, the Product delivered non-compliant can only be the subject, initially, of a replacement or repair. Nevertheless, if the new Product received does not suit you, you can exercise, if necessary, your right of withdrawal within the remaining period. For Products reported non-compliant within three (3) days of delivery, DANSE AZUR allows you to exercise your right of withdrawal and obtain a refund of the Product in application of the provisions of Article 7.1, without going through repair or replacement, as provided for by the legal guarantee of conformity.
12.1. Legal warranty
The Products on sale on the e-shop of www.merletdance.com benefit from the legal guarantee of conformity (articles L217-1 and following of the Consumer Code) and the guarantee against hidden defects (articles 1641 and following of the Civil Code).
We inform you that the company DANSE AZUR, whose registered office is: DANSE AZUR, 1, Ancienne nationale 141 – Le Breuil – 87430 VERNEUIL SUR VIENNE is the guarantor of the conformity of the Products to the contract within the framework of these two legal guarantees.
You have a period of two years from the delivery of the Product to act in application of the legal guarantee of conformity. In this case, you can choose between repairing or replacing the Product, subject to the cost conditions provided for in Article L217-9 of the Consumer Code. It is recalled that the legal guarantee of conformity applies regardless of any commercial guarantee that may be granted to you by DANSE AZUR. You can implement the warranty against hidden defects of the Product within the meaning of article 1641 of the Civil Code. In this case, you can choose between the resolution of the sale or a reduction in the sale price in accordance with article 1644 of the Civil Code.
12.2. Commercial guarantee
We do not offer a commercial guarantee, in addition to the legal guarantee. However, we are manufacturers and guarantors of the quality of our products. In case of complaint, we invite you to contact our Customer Service. The commercial guarantee does not deprive you of the provisions relating to the guarantee of hidden defects or the legal guarantee of conformity, as recalled in Article 11 and 12 of these General Conditions.
In application of the law n ° 78-17 of January 6, 1978 modified, relating to data processing, information liberty, this website has been the subject of a declaration to the Commission Nationale de l’Informatique et des Libertés (www.cnil.fr). The automated processing of personal data carried out from this website has been processed in accordance with the requirements of Law No. 78-17 of 6 January 1978, as amended, relating to data processing, files and liberties.
The CNIL declaration number is as follows: in progress
The user is thus informed:
All of these rights are exercised with the publisher of the website by mail to be sent to the head office or by email.
When visiting our site, cookies are placed on your computer, mobile or tablet.
This page allows you to better understand how cookies work and how to set them.
14.2. Definitions of a cookie
A cookie is a text file that is placed on your computer when you visit a site or view an advertisement. Its purpose is to collect information about your browsing and to send you services adapted to your terminal (computer, mobile or tablet). Cookies are managed by your internet browser.
14.3. The different issuers
These are cookies deposited by www.merletdance.com on your terminal to meet the needs of navigation (customer identification …), optimization and personalization of services on our site.
14.4. Setting your internet browser
If your browser is configured to refuse all cookies, you will not be able to take advantage of some of our services. In order to manage cookies as closely as possible to your expectations, we invite you to configure your browser taking into account the purpose of cookies. The configuration of the browser software makes it possible to inform of the presence of cookie and possibly, to refuse it in the manner described at the following address: www.cnil.fr.
The user has all the aforementioned rights with regard to personal data communicated through cookies under the conditions indicated above. Users of this website are required to comply with the provisions of Law No. 78-17 of 6 January 1978,relating to data processing, information and liberties, the violation of which is punishable by criminal penalties. In particular, they must refrain, with regard to the personal information to which they have access or could have access, from any collection, any misuse in general, any act likely to infringe the privacy or reputation of individuals.
The entirety of our website, including text, images, graphic animations, audio and video files, is, unless expressly provided otherwise, our property and may not be reproduced, modified, transmitted, reused, appropriate, used or otherwise used for public or commercial purposes without our prior written consent. Any violation of our copyright or other protection rights may result in civil or criminal proceedings against you.
In case of a dispute we invite you to contact our Customer Services. In accordance with the provisions of the Consumer Code concerning the amicable settlement of disputes, the DEVAD Office may be informed of any dispute whose settlement has not been successful. Service du Médiateur du e-commerce de la FEVAD (Fédération du e-commerce et de la vente à distance) 60 rue de la Boétie – 75008 Paris – http://www.mediateurfevad.fr/. To find out how to refer the matter to the FEVAD, go to Espace consommateur open – www.mediateurfevad.fr
The General Terms and Conditions are subject to French law. The competent court in the event of a dispute shall be that of the defendant’s place of residence.
www.merletdance.com complies with French legislation.
DANSE AZUR does not in any way guarantee compliance with the local legislation that would be applicable to you as soon as you access www.merletdance.com from other countries.